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Allegheny Eats
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    • Who We Are
  • Meet the Farmers
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  • Buy A Meal
  • How It Works
    • Overview
    • FAQs
    • Claim an Industry Pro Meal
    • Meal Kit Assembly Instructions
    • Learn About Composting
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Allegheny Eats
  • Donate
  • Account
  • Cart
  • About
    • Our Mission
    • Who We Are
  • Meet the Farmers
  • Meet the Restaurants
  • Buy A Meal
  • How It Works
    • Overview
    • FAQs
    • Claim an Industry Pro Meal
    • Meal Kit Assembly Instructions
    • Learn About Composting
  • Contact
How It Works

FAQs

INDUSTRY PRO MEALS

Are the “Industry Pro Meals” the same meal as the “Meal Kit?”

No. The Industry Pro Meals are single serving. They must be of the same high quality and contain local product sources as the meal kits/ dinners for 2.

Some Restaurant Partners may opt to provide the same exact meal. Industry Pro Meal details will be announced and promoted on Allegheny Eats social media accounts.

What qualifications are needed to be eligible for a complimentary Industry Pro Meal?

Industry workers do not need to provide proof of employment or identity. We recognize the hardships many in the industry are facing.

Delivery is open to residents of Allegheny County only. Pickup is available to all. Thanks for your understanding as we launch this new program.

If I am an Industry Pro, how will I know what meal I am getting from my selected storefront?

Industry Pro Meal details will be announced and promoted on Allegheny Eats social media accounts.

How many Industry Pro comped meals can an Industry Pro order at one time?

No more than 2 meals per order, please! Orders can be placed every week.

When do I receive my meal?

The deadline for receiving a meal is Thursday. Meals will be delivered or available for pick up at the restaurant the following Wednesday.


MEAL KITS TO PURCHASE

How many consumer meal kits/dinners for 2 can a consumer order at one time?

You can order as many as you like! Be sure to keep in mind the pick-up locations for your dinner selection.

Is delivery available?

For diners, meal kits are currently available online for pick-up/carry-out. Black radish kitchen offers complimentary delivery to residents of Allegheny County. Square Cafe has complimentary meal kit delivery within a 5 mile radius of the restaurant. If outside the map, pickup is available at restaurant on Thursday between 4:30-6:30 pm.

Meal-kits must be purchased by Tuesday each week for retrieval on Thursdays of that same week, between 4:30-6:30 pm. All meal kit orders placed with Scratch & Co will be available for pickup on Thursday from 4:30-6:30 pm at Bar Botanico, 4325 Butler St, Pittsburgh, PA 15201.

Restaurant industry workers can order their meals (at no charge) by each Thursday, with pick-up on the following Wednesday, aided by 412 Food Rescue. Delivery is open to residents of Allegheny County only and will be delivered on Wednesday between 2-3 pm. If pickup, your order will be ready Wednesday between 3-4 pm at the restaurant.

When do I receive my meal?

The deadline for receiving a meal kit is Tuesday. Meals will be delivered if with black radish kitchen or available for pick up at the restaurant the following Thursday.

What do I do if my order is wrong?

Please contact the restaurant you ordered from directly. They will reach out to Allegheny Eats and we’ll work together to make sure you are satisfied with your purchase.


GENERAL QUESTIONS

Can I gift a meal to someone/buy a gift card?

Yes! eGiftcards are now available to purchase and are redeemable for any of the meal kits in the Allegheny Eats program. eGiftcards must be used within 90 days of purchase.

How often does the menu change?

Meal kits change seasonally based on the local ingredients that are available.

Meals for restaurant industry workers will change more frequently. Details of those meals can be found on Allegheny Eats and participating restaurants’ social media channels.

What is the pricing structure for the meal kits?

The meal kits for sale are made for 2 people and vary in price, depending on the restaurant or meal. With every purchase of a meal kit, a portion of the proceeds returns back to Allegheny Eats  to help continue to cover the cost of meals for restaurant industry workers impacted by the COVID-19 crisis and bring additional restaurants into the project. 

Meals for restaurant industry workers are complimentary, subsidized through grant funding and donations made to Allegheny Eats.

Where are the meals made?

All meals, both for consumers and restaurant industry workers, are made by local Pittsburgh favorites: Casa Brasil, Bae Bae’s Kitchen, black radish kitchen, Scratch & Co, Square Cafe, and The Vandal.

Will you be adding more restaurants in the future?

We would love to add more restaurants down the road. As more people utilize the site to buy meal kits or make donations, it will help us raise money to expand the program to bring in more restaurants and feed more workers.

Each restaurant is bringing their time, passion, and skills to help us help others. The variety in cuisine and diversity in ownership also provides food lovers with unique culinary experiences.  The restaurants are also committed to sourcing a minimum of 30% in ingredients in their meals locally, using Pittsburgh area farms and producers for meat, produce, and more.

How and when did this concept come about?

Sustainable Pittsburgh and CRAFT at Chatham University had been working on a project idea that would accomplish two goals: address the impacts COVID-19 has had and is continuing to have on individuals in the restaurant industry AND be a financially self-sustaining project. Soon after the pandemic struck western Pennsylvania in full force, in partnership with several other groups, we created Allegheny Eats, which provides meals to restaurant industry workers impacted by COVID-19, helps keep restaurants operating, and supports local farms and producers. The Richard King Mellon Foundation funded the project as part of a COVID-19 Economic Impact and Recovery grant.

Do you need volunteers?

We could always use assistance with meal deliveries. Please contact 412 Food Rescue, our delivery partner, at  volunteer@412foodrescue.org or learn more on their website.

 

  • Overview
  • FAQs
  • Learn About Composting
  • Claim an Industry Pro Meal
  • Meal Kit Assembly Instructions
  • Overview
  • FAQs
  • Learn About Composting
  • Claim an Industry Pro Meal
  • Meal Kit Assembly Instructions

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